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Tags: Pro/Con
March 3, 2007

Pro/Con: Should Blair be required to implement OARS?

by Miriam Ragen, Online National News Editor and Food Editor and Poorva Singal, Online News Editor and Op/Ed Editor
Blair is one of only a few high schools in the county that has yet to implement the Online Achievement and Reporting System (OARS). In the 2007-2008 school year, MCPS will require the use of this program in all secondary schools.

OARS combines Pinnacle, an electronic grade book accessible only by school staff, and Edline, a Web-based program that lets parents and students track their school performance and communicate with teachers. Like Blair Education Network (BEN), it lets teachers update assignments and other information class information. Unlike BEN, OARS provides home access to grade updates.

Should Blair be required to implement OARS when it already has BEN?

Miriam says Yes. OARS will be beneficial to the Blair community.

How many times have students looked at their report cards and said, "If I had only done that one assignment, I could have gotten the grade?" Often the lack of up-to-date information available to students hinders their ability to perform in classes. Systems like Edline will be beneficial in combating failure while also strengthening parents' roles in their children's education.

Edline increases awareness of classroom activities. Every night, Edline automatically pulls each student's grades from its database and e-mails them to parents. Using passwords, students and parents can check assignments, tests, practice schedules, grades and even cafeteria menus.
After logging in to Edline from the pictured page, students can view updates on grades, announcements and the calendar.
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<i> Screenshot of Edline.net </i>
After logging in to Edline from the pictured page, students can view updates on grades, announcements and the calendar.

Screenshot of Edline.net

Donna Franklin, Blair's Financial Assistant, uses Edline to track her son's grades. Her son, a freshman at Northwood, did not know that he was doing poorly in math until Franklin received an e-mail with his grade. She immediately told her son, who talked to the teacher and improved his grade. Franklin believes that the benefits of Edline are widely recognized, at least by parents.

Franklin's experience shows how Edline increases communication between parents and teachers. "Anytime there is more communication with parents, it is beneficial," says Principal Phillip Gainous.

The issues that come with implementing Edline at Blair were introduced to Blair teachers last year. According to Gainous, many staff members discussed the benefits and drawbacks of the program with colleagues using it at test schools. The feedback they received motivated them to vote against the implementation for the 2006-2007 school year.

While Pinnacle did crash on Nov. 1, the glitch was fixed within five hours. Gainous said that Blair plans to implement a better, more complete version of Edline next year.

Unlike other high schools, Blair has its own internet database, BEN, to inform students about their class assignments, schedules, class rosters and e-mails. Edline is a much more thorough version of BEN, with additional features including sports schedules, cafeteria menus and, up-to-date grades. Edline also comes with a built-in support system. According to the MCPS web site, every school that uses OARS will have an Edline "super user" who is in charge of parent, teacher and student accounts and will also provide any necessary maintenance or support. MCPS will also provide each school at least one grade book adviser specially trained in using Pinnacle to help teachers having technical problems. Switching to Edline will not require much technical training for teachers because they are already proficient with a similar program.

Joseph Lynch, a teacher at Seneca Valley High School and former Blair teacher used BEN for about 10 years and Edline for six months. Lynch advocates for Edline saying, "Edline's power to post up-to-the-minute grades saves students and me a great deal of class time and aggravation." He sees many examples of Edline superiority. "Edline lacks nothing that BEN has. It has more," he said. "Edline, in my opinion, has a better layout [and] tells students what work they need to make up based upon the data it uploads from Pinnacle. I have to say this is a huge advantage over BEN."

When first introduced, BEN was received with skepticism from teachers like Lynch who thought it would just be another responsibility to add to already hectic days. But Lynch explains that after using BEN for a few months the benefits were apparent and teachers became interested in the new program. Now there is a better option available: Edline.

Blair's administration, teachers and students must move past BEN to a program that will more adequately meet the needs of the student body. This may be difficult because of the pride associated with being the only school with such a program. But, Lynch explains, "There is no doubt in my mind that once the psychological barriers are crossed, teachers will recognize the increased benefits of using Edline."

Poorva says No. OARS will be detrimental to the Blair community.

OARS may seem like an excellent system to allow parents to keep track of students' grades, but it becomes intrusive to a student's study habits with Edline. Edline lets students and their parents see every individual grade instead of simply showing the overall grades. While BEN does not report grades like Edline, it does let parents view students' schedules and assignments and is specifically designed for Blair. With Edline, students will have to deal with unneeded pressure from their parents who will now be able to know every minor detail about their children's grades.

While some supporters of Edline may argue that parental awareness of the students' school performance is important, computer-generated communication is not a solution. The system will instead foster laziness as students will lose any sense of responsibility to tell parents about school and grades themselves. In any case, schools do provide interims that allow parents to see what subjects the children need help in without being able to obsess over the allocation of individual points.

BEN is already an effective way to facilitate student-parent communication. Not only does BEN let students and parents see the children's schedules and assignments as Edline does, but it also provides a built-in e-mail system and file storage which Edline does not, according to junior Seth Reeker, the only Blazer currently attending the OARS Workgroup meetings. The use of two programs, Edline and BEN, will cause confusion and redundancy. Since teachers will be required to update Edline, BEN usage will decline after years of hard work of getting teachers and students to use the network.

Over the past summer, BEN 2.0 was already in the works. Added features include a calendar view and a graphical planboook display, according to senior Julia Kaufman, a student working on BEN 2.0. She fears that "if the county mandates use of Edline, BEN 2.0 would probably not be used to its full potential." The clear advantage BEN 2.0 has over Edline is that it is created specifically for Blair, even incorporating teacher suggestions. Edline is a generic program that can work for most high schools but cannot meet specific needs for each individual school.

That OARS is countywide also means that students would not be able to help fix the glitches that currently exist in Edline or Pinnacle, which would especially be a problem for Blair's large population. Because many bugs still exist in the system, Blair chose to not implement OARS this school year. A glitch in Pinnacle even caused the program to crash on grade day at the end of the first marking period. Problems with BEN, however, are fixed relatively quickly since a group of Blair students under the supervision of network administrator Peter Hammond run the system. Even though BEN does go down once in a while, no serious risks such as losing all the entered grades exist with the network.

According to former BEN system operator Daniel Green, who used to attend the Edline meetings, Edline is geared toward parents while BEN is geared toward students. While they may be accessed by both parents and children,with the implementation of Edline, students will be put at a disadvantage if BEN use declines rapidly. He also points out the problem of having to adjust to a completely new system with OARS. "Teachers are not going to be the quickest to learn a completely new system," Green said, "and as a result the amount of information available to students and parents after the switch to Edline could significantly decrease." Thus, BEN 2.0, which is built to look like BEN, will minimize the amount of effort needed to adapt to a new system.

Blair should not be forced to use OARS, because it will be taking a step backwards since the school already has a well established system unlike other high schools. Students have put much effort into building BEN (and now BEN 2.0) to make sure it suits Blair's needs. To promote healthier student-parent communication, the school should instead place more emphasis on encouraging teachers to update BEN. Direct communication with students and parents will foster stronger support.



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  • not edline... (View Email) on March 3, 2007 at 2:26 PM
    BEN is already so well established, and so much effort has been put into it. Other high schools don't have anything that compares, which is why they use Edline. It'd be a huge waste to have it forced on us.
  • giome kevin (View Email) on March 3, 2007 at 2:55 PM
    OARS AS AN EFFECTIVE TOOL TO BLAIR FATERNITY

    what a great news this is, this is actually one way of forgetting the past and using what we already have inorder to build up the future.it is such effenciency tool that will enable us students to i dentify our weakness and be able to find possible ways of over coming them through chatting with our tachers as some of us may be shy to reveal our difficulties in class.one on one talk through electronic media such as OARS will be really helpfull no matter where we are ,whether outside the state or the country .parents will have enough access to how we perform academically ,without having to come to school to consult with teachers and we can also be able to retrieve whatever information we need regarding our academic achievements wherever and when we needed them.like job opportunities and college entry scholarships.e.t.c.this will actaully bring more good than harm to our school and will enhance good academic achievements than we actually think.
  • the problem with oars on March 3, 2007 at 3:28 PM
    i have a younger sibling who attends takoma park middle school. the problem that my parents have had with oars is that it is not effective in affecting grades in anyway. while some teachers may be diligent in putting up grades, other teachers put up grades after deadlines or don't put up grades at all. some teachers put up assignments but not grades giving the false impression that the student has not turned in an assignment. this system has shown to only increase tension and stress and does not show that it is useful enough to actually change grades.
  • Blazer 08 on March 3, 2007 at 7:39 PM
    EdLine does not allow students to look up each others' schedules or have any discussion forums, which BEN does have. Even though EdLine comes with a built-in support system and super user, it's not the same as the student group that supports BEN. If someone has trouble with BEN now, they can go to the Media Center during lunch and have it fixed in just a few minutes. The built-in support system has to deal with every single EdLine user, meaning that problems are going to take days just to be heard.

    A teacher's grading method is the same with or without EdLine. If they are not diligent with entering grades now, they are not going to suddenly become more diligent because of EdLine. I actually have a teacher who said s/he is purposefully going to not enter grades into EdLine's system. S/he is still going to grade assignments and return them to the students, but s/he will just keep track of the grades on his/her own. It's a hassle for teachers to hear complaints from parents about grades already. With EdLine, that hassle is going to increase exponentially.
  • yea... on March 3, 2007 at 7:50 PM
    iv had friends who have gotten punishments from parents because their parents got emails saying that the students had gotten Ds on assignments (really, they got a 2/3 on a small homework assignment where missing one point won't make that much of a difference). more communication between teachers, students, and parents would be better but this system definitely has its flaws.
  • Libertarian (View Email) on March 3, 2007 at 8:51 PM
    First off I have to say neither side made their point particularly well. But down to the actual topic at hand:

    First of all let me explain why I believe I have knowledge of this. I am currently a magnet senior and know the people who worked on BEN 2.0 over the summer (it was their SRP) but I also have a younger brother who uses edline.

    Edline has a lot of problems. For example my brother, according to edline, was failing art because of the homework assignments she didn't update and looked like 0/10. This was not an isolated occurance, but merely the most significant one. Her policy was since grades were posted on edline, she wouldn't discuss grades, never mind that she didn't post them. To make a long story short he ended up with a C in art. Edline is only as reliable as the teachers that post grades are.

    Of course when used effectively, edline could help a little bit. But you can do everything edline does on your own. For example on every single interim I've gotten it's had a phone number for that teacher. The directory has a phone number for every teacher at school. Parents can call them and most likely they'll be willing to talk about grades. Also I have yet to meet a teacher who would not help me out in their class during lunch, let alone show me my grade. Sure you're going to get idiots like my brother's art teacher, and I'm sure without edline she'd be just as annoying as with it. But the fact is that it doesn't do anything you can't do yourself. It just makes it so you don't actually have to use words to talk to your teacher.

    I haven't seen it completely, but I've seen a few screenshots of BEN 2.0 and it looked pretty impressive. Among it's features were going to be a semi-IM that students could use if another student were online. To stop abuse teachers could stop people from using them in their class (like if they're in a lab and don't want the kids using the IM), it's possible to simply turn it off completely during the school day, and kids can block other kids if they keep annoying them through them. Say you can't remember the homework for a class and don't have another kid's IM screename, you just go up and hit the button to ask them what the homework is and a minute later you know. Also the graphical calendar looked pretty nice. My understanding is they pretty much gave up on the project since edline is going to happen next year anyway and they didn't want to finish it for nothing.

    One more comment, on an actual quote from the article:

    "How many times have students looked at their report cards and said, 'If I had only done that one assignment, I could have gotten the grade?'"

    What happened to simply trying your best on all assignments? You shouldn't be doing assignments for grades, you should be doing them for what you get out of it. Grades are supposed to reflect how much you learned and how hard you worked, not the other way around. You're not learning or working for the grade.

    I've said before that I believe kids would do better without grades or high-stakes tests. Rather than learning for the grades they'd be learning for the knowledge, and what they can get out of an education. Has it really gotten so bad that we have to bribe our kids to take advantage of a free education?
  • MBHS student on March 3, 2007 at 9:42 PM
    We are high school students, not first graders. We are responsible for ourselves. We cannot have our parents baby us through high school. High school is supposed to prepair us for college. If students are used to their parents making sure they do everything, when they go to college, they will suffer a culture shock when they do not have mommy and daddy anymore. I am disgusted for two reasons: the administration treats us like kids, and our parents treat us like kids. I just want to be treated with more respect, even if that means a lower grade.
  • mango on March 3, 2007 at 10:44 PM
    MBHS student brings up a wonderful point: we are not first graders. We're ninth to twelth graders.

    I agree with him that this makes all the difference because in first grade, we are not supposed to know what is good for us and the importance of learning the material presented to us.

    As ninth to twelth graders, we should know what is good for us and try our very best to understand the material presented to us. We should know that doing well in school is important.

    ...so we should get lower grades without an extra push from our parents.

    (Maybe you still need your mommy and daddy to baby you through high school. However, maybe you will be able to handle the culture shock better when you're older.)
  • capn crunch (View Email) on March 4, 2007 at 12:47 AM
    i go to blair and i have siblings in mcps that use edline, and a psycho mother. she demands they print out their grade reports almost daily and show them to her. they then have to suffer the consequences of whatever it shows. on the other hand, i can only get in trouble for my interims (which my siblings get anyway, what the point of edline and interims? also, what about people without internet access?)

    theres a facebook group that says "child abuse went up 70% since edline was created" or something along very similar lines. we're in high school. at this point, we should be responsible enough to manage our own grades, especially uppercalssmen (i'm a junior). and if not, i think there's probably a larger problem. if you cant manage asking your teacher (theres plenty of chances you have to do it privately if youre shy) about your grade or keep track or your assignments yourself, i dont see how you can handle the immense responsibility of handling all of your own classes and work in addition to other aspects of your life when you go off to college.

    edline may be a convenience to parents who want to know how your grade changes after every 2-point warmup assignment, but its just a classic example of making something require a little less effort, such as me avoiding apostrophes and capitalization for the most part as i type this. instead of spending however many thousands of dollars on the development, upkeep, and training of superusers for edline, why cant the county spend its money on better things, such as increasing teacher wages or hiring new teachers to reduce class size? at least the funds arent going to something as wasteful as the ICC, but instead of making a slight inconvenience easier, why cant we focus on solving a real problem, such as the lack of quality wages for teachers, or providing low-income families with computers and internet access so they could access edline? it seems that the budget going to edline is giving the more affluent of the county's residents a superficially beneficial service while completely ignoring the more unfortunate demographic.


    kudos, mcps, for forcing upon us an utterly unneeded "service."

    whoa that was cool alliteration, and an accident too
  • af on March 4, 2007 at 8:28 AM
    Getting rid of BEN would be a huge mistake. If people want to see their grades, they should just ask their teachers instead of constantly checking edline to see what their grade is (my brother does this a lot).
  • um on March 4, 2007 at 10:43 AM
    why not improve BEN to have the features that Edline has? I actually like being able to check my grades anytime. BEN sysops and webmasters should improve BEN and keep our blair's special system while implementing the advantages of Edline.
  • Libertarian (View Email) on March 4, 2007 at 1:51 PM
    MBHS student, if you're under 18 your parents or legal guardians are responsible for you. Currently they can call or talk in person to your teachers and they will give them your grades. If you would get a lower grade because of your parents not knowing your grade, you aren't worthy of respect. The point of growing up is taking responsibility for your grades and wanting to do the best you can because you will get the most out of it, not because of grades or because your parents care about grades. This seemed to be the second author's point as well, which is why I said even though I agreed with her, neither point was particularly well argued.
  • Liberal on March 4, 2007 at 3:38 PM
    I think that we should be able to see our grade but without the parants complete supervision. In my Latin Class, we just implemented a program in which the teacher posts the grades in the assignments section as a PDF so we have the ability of seeing all the grades but with privacy. It would be good if they could embed a program in which teachers can automatically go from the gradebook program right into BEN where students could see there own grades on everything but without the trouble of converting to a PDF then uploading it. Though if that does not work this edline would be good as long as the parant monitoring capabilities were turned off.
  • dude on March 4, 2007 at 4:01 PM
    "um", do you really think MCPS just lets students (like BEN sysops) administrate a system with other students' grades on it? Grades are something surrounded with a lot of regulation in MCPS, and it's not like they're about to let students help with that...

    A few things about BEN that were underemphasized:
    1) Discussion forums--I can't count how many times teachers have started really interesting discussions in BEN that just couldn't have happened in class. One person I know had a class forum with over 1,000 posts. Edline doesn't have anything like that.
    2) Edline's "user support system," from what I understand, is one person, while BEN's user support has about a dozen student helpers running it. The difference in service quality is huge--my brother, who uses Edline, has had tons of problems with that.
  • Somone you may know on March 4, 2007 at 4:32 PM
    To "um":
    Even if the sysops and webmasters could create those features, it would take a while to do so (BEN 2.0 took an entire summer and then some) and even longer to teach people how to use the system properly.
  • go BEN on March 4, 2007 at 4:40 PM
    hmmm... so with Edline you can confirm that you failed the last math quiz you thought you failed, but with BEN you can ask for help on the hw (in a class form, by e-mailing someone) that knowing how to do would have given you an A in the 1st place. Which is better for your grade?
    And if you want to know how you are doing, why not keep track of your grade yourself? It's not that hard. If you can't do that because your teacher doesn't give back assignments, having Edline won't help at all.
    Not to mention that over-emphasis on grades can't be good for students. School is supposed to teach us applicable knowledge, not how to do just enough assignments to get the grade you want.
  • pros/cons on March 4, 2007 at 5:11 PM
    Using Edline: Pros: 1) You can look at your up-to-date grade, assuming that your teacher has properly posted it, without actually talking to your teacher! 2) Your parents can babysit your grades. 3) everything will be standard, with no account for individual needs of schools 4) Your parents can look at the cafeteria menu Cons: 1) No school e-mail. That means no easy way to contact anyone in the school and no nice, official e-mail to use to apply for internships (as long as you fill out the outside e-mail form.) 2) No class forms to discuss HW problems or have debates regarding controversial issues introduced in class. 3) your parents can babysit your grades 4) no pages for clubs to use to increase membership, inform members about meeting times, or put up relevant information (outside links, handouts, minutes). 5) everyone will have to adjust to using a new system, which may or may not be that easy 6) there will be only 1 person in the building who can help if issues arise with our accounts (unlike BEN's whole team of sys-ops) 7) No IM-type of feature BEN 2.0 would have 8) No student involvement (contrasting to the sys-ops, who get real-world experience from managing BEN) 8) Edline is standardized, not specifically targeted to Blair's needs. Standardization is only good when it improves something, not when it lowers quality. 9) Is money better spent on textbooks or Edline? 10) Students will not be able to look up other student's schedules (so useful when you need to know where to find your group member on odd days when you only have class on even days) 11) no nice "MBHS news" box (which pointed me to this article!) hmm... which is better? And to think that I don't even have that good info on Edline, so its hard to tell if you would be able to change what classes appear (if they are incorrect), look up teachers' schedules, or store files.
  • Grades on March 4, 2007 at 10:00 PM
    As far as I've seen, most of my teachers seem to do their grades in chunks, updating it all at once. Most teachers print up grade sheets when they've done that or would be willing to print it up. It seems to me that Edline would only be as updated as these grade sheets...
  • everyone is so irrational on March 5, 2007 at 12:10 AM
    although i completely support the popular sentiment that BEN is superior to edline, I wish people would be a bit more logical and rational in their arguments. to pro/con, I think you're not being quite fair to edline at all. Does anyone remember that many teachers do not use BEN at all - to update homework assignments, announce quizzes, upload handouts and write announcements, etc? I would say less than 50% of Blair teachers use BEN effectively. And yes, BEN discussion forums are a nice feature, but how many classes have active discussion forums? Definitely, definitely not the majority. So for those of you who disparage edline because you say many teachers may not use edline effectively and post grades regularly, the exact same goes for BEN.

    That said, I really do prefer BEN to edline. Although students don't get the benefit of seeing their assignment grades, this is only our loss if we make it so. Many of my teachers encourage their classes to calculate their own grades. Every student should definitely have an idea of how well he or she is doing in school. And like everyone else, I argue that high school students are young adults and should be given the opportunity to take care of their own educations.

    To be fair to edline, in any situation like this one the students will be primarily supportive of a system like BEN, which gives them more freedom, and parents will probably be pushing for edline. I know mine, and many others, are.
  • Implement vs. Use on March 5, 2007 at 9:57 AM
    Is there a differance between implementing this new system, and using the new system?

    What I'm asking is, lets say the school is required to implement it, and teachers are required to update it and all that, that doesnt mean BEN has to be destroyed, right?

    BEN works great, it does what it is supposed to do, and I see no reason to completely ignore the old functioning system once the one comes out. I think the best way to look at it is that this new system supplements the old system, not replace it, granted its more information and passwords to keep track of so it might not work out.
  • '06 on March 5, 2007 at 2:13 PM
    is it just me or is emailing your parents grade by grade ridiculous? so much for fostering a trusting relationship before your kid heads off to college.
  • Someone you may know on March 5, 2007 at 2:26 PM
    To Implement vs. Use:
    The problem with having the current version of BEN and OARS is redundancy. It will be difficult to get teachers, students and parents to all use one system if there are two available. The solution to this is to get teachers to update both systems, but it is not fair to the teahcers to have to enter similar information twice.
  • omg (View Email) on March 5, 2007 at 3:26 PM
    high school students do NOT need their parents to be babysitting their grades! also, it'll judge the students by grade. Jessie, good job, you're a 92.3%, oh, but Alana, your only an 85%, you must be stupid. we're not robots, this whole education system is the central problem
  • meh '10 on March 5, 2007 at 4:55 PM
    I think BEN is great. I even found this article because of the link to SilverChips. :) Great article by the way. I have got a feeling that setting up Edline when we already have BEN will be a problem, and it won't get entirely set up. Plus, as others said, I really don't want my mom babysitting my grades anymore than she is. Its hard enough as it is with my mom looking at my grades even though I have an A in them all.
    On another note, teachers don't often use BEN to its full potential, like posting forums, putting all your homework on it, making sure everything is updated if there is a snow day. (Woot! go snowdays!)
    I believe somebody mentioned that the Latin teacher, who happens to also be my Latin, (since I don't think any other teachers do this, but please correct me if I'm wrong) makes a PDF file with all our grades on it, and just has a seperate folder for the two Latin classes. It was an ingenious idea, and it would be nice if all teachers did that.
    Plus, BEN looks SO MUCH NICER than Edline does, and its nice to have a personalized school network, instead of something that is mass produced by Montgomery County Public Schools.
    meh...that's my 2 cents.
  • Speak For Blair on March 5, 2007 at 7:37 PM
    BEN never had a glitch.OARS may/will begin stress,depressing or hardship to the student due to the pressure from parents.Look my teachers had posted my grades on BEN and I was able to improve it without my parents knowing.Why waste money on OARS when BEN is great. Never try to fix something when it is not broke. What happened to the student's and teacher's communicating....
  • grace (View Email) on March 5, 2007 at 8:59 PM
    BEN is something unique to blair made by students, for students. a major reason that BEN is superior is that so many students get computer programming experience working on it. all of these students would be out of the job if we switched to edline. in addition, if edline has no forums, forget it. cap kids use the forums constantly for big projects.

    the staff has to be realistic about how psycho some parents can be. no student deserves to be grounded for missing a warmup. i know for a fact that the implimentation of edline will, if unintentionally, bring about a lot of unneeded stress and family drama for a significant population of students.
  • Henry Scher (View Email) on March 6, 2007 at 2:36 PM
    Speak For Blair: BEN has had a few glitches, but most of them have been corrected quickly, especially due to student interaction. You've seen BEN go down and more...but it still would be better than OARS.
  • blazer on March 6, 2007 at 8:55 PM
    my brothers school uses Edline, it is pretty cool.
    BEN is amazingly excellent. and perfect for Blair.

    as for the grades issue, some of my teachers do post grades, by ID number, on BEN. that's not a problem.

    BEN>OARS
  • Raymond Jenkins (View Email) on April 16, 2007 at 2:33 PM
    It should be obvious to the most casual observer that OARS should be implemented at Blair. While running a large organization the introduction of multiple systems to perform the same task is inefficient and wasteful. All the insight and knowledge of BEN can be shared with OARS and one cohesive group can continue to evolve the system together and make it successful. If BEN is best then use BEN but the expense of dual systems is a waste of money, knowledge and valuable student, teacher, and MCPS administrative time.
  • William Jones on June 11, 2007 at 1:42 PM
    My U.S history teacher (Jake Lee) posts grades on BEN all the time. He made a new section called Grades where it says things like assignments and what not, and puts up everyone's grade by ID.
  • Glen (View Email) on June 21, 2011 at 7:31 PM
    My daughter attends St Mary's HS in MA. The grading system is flawed because of the instructions when teachers enter a point value. Unless all point values are base on a percent of correct answers across the board, ie 80% out 100% rather than 8 out of 10 points, the system actually is unable to calculate a correct average. In this example lets say there are 2 tests. The first is 80% out 100% and second is 8 out 10 points. Simple math would suggest this to be 80%. The system adds 80 plus 8 = 88 divided by 2 equals 44%. This is happening to my daughter now.
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